Limits

Plan allowances, collection API request limits and export sizes. Check Usage in the dashboard to see your organisation’s current usage.

#Plan limits

Per organisation	Free	Standard	Enterprise
Install paths	1	1	10
Websites	1	3	25
Domains per website, primary included	5	10	25
Members, pending invites included	1	3	20
Destinations per website	0	10	20
Log streams (S3 or webhook)	0	0	10
Log retention, days (at most)	7	30	90
Tracked events a month (UTC)	10,000	1,000,000	10,000,000

See Plans and limits for what happens when you reach an allowance or downgrade.

#Rate limits

Requests	Limit	Counted per
All collection endpoints	240 a minute	Client address
`POST /v1/visits`	6,000 a minute	Website
`POST /v1/events`	1,200 a minute	Website
`POST /v1/events`	30 a minute and 500 a day	Website and client address
Log exports	10 an hour	Organisation
Log stream tests	10 an hour	Organisation

A rate-limited request returns 429. Wait for the number of seconds in the Retry-After header before retrying. For collection requests, the JSON response also includes retryAfter.

#Sizes and counts

Collection request body: 16 KB; larger answers 413 body_too_large
Organisations per person: Own 5, belong to 20
Registered pages per website: 30
Receipts per install report: 64
GA4 measurement IDs per visit: 10
Custom adapters: 10 per visit, 10 fields each, 256 characters per value
UTM value: 150 characters
Google session attributes: 6,000 characters
Handoff install command: 65,536 characters
Names of websites, destinations, install paths, organisations: 80 characters
Support request: Message 4,000 characters, diagnostics 16 KB
Logs per page: 200 records
Log export: 100,000 records or 25 MB
Bodies kept in Logs: Inbound 16 KB; outbound request and response 64 KB each
Log stream backlog: 1,000,000 records or 7 days
Install events CSV export: 100,000 most recent events

#Time

Receipt matches for: 30 days after the visit
Handoff token: The lifetime of its visit
Dashboard session: 7 days
Invitation link: 7 days, single use
Hook scan: About 4 seconds or 20,000 files
Hook request: curl: 3 s to connect, 5 s total; wget: 5 s network timeout, one attempt
Reconstruction window: 24, 72 (default) or 168 hours in the dashboard; 1 to 168 by API
Website data retention: 30 to 1,095 days; default 395
Log retention: 7 days up to the plan’s maximum; default 30
Webhook request: 10 seconds